gift certificate will be mailed to you. If a refund is issued an admin fee may apply due to the cost or processing refunds with the banks. All returns are at the expense of the purchaser. By using Twitters services you agree to our. Any item not in its original condition, is damaged outer or inner. Brands or products are added from time to time based on gift with purchase offers and brand requirements - this will be reflected at checkout with the item being excluded from the discount total. We also do not accept intimate or sanitary products for return. We are legally obliged to ensure your money is refunded within 30 working days of receipt of the return. However, if goods are damaged in transit or you receive a product in error, we will refund shipping costs.
Exclusions include: Sale Items, Content Gift Sets and Boxes, Samples, Content Gift Cards, Aurelia, Kypris, May Lindstrom, Pai Skincare and Vintner's Daughter. This helps ensure your purchase is one you love. We regret that despatch errors such as missing, faulty or damaged items, may occur from time to time. Perfumes - including Eau De Parfum, Eau De Toilette and Energy Mists. Please use a trackable service. We do not take responsibility for a lost or undelivered item if the address is incorrect. Often parcels don't take this amount of time, however please note we are unable to despatch a replacement or issue a refund until this period of time has elapsed. Offers run for a limited time and cant be used in conjunction with any other offers.
This includes free delivery for UK orders over 10 and International orders over 40* (exclusions apply). Your Name: E-mail: Your Rating: (defaults to 5). If the item wasnt marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, they will receive the credit. Please ensure there is someone available at the delivery address to sign for the package. Please ensure someone is available at your delivery address. Returns are not received by the manufacturer. It will detail the amount of time you have to arrange redelivery or collection before the parcel is returned. These are not provided if the terms of the offer are not met. We refund money on receipt of the goods in satisfactory condition. These must be reported within 7 days to be accepted for return.
We recommend contacting us if you haven't received your package by the estimated delivery date below to allow us to assist you with tracking. Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.